Sutterton Veterinary Hospital

Opened in late 2013, Sutterton Veterinary Hospital and it's branches now has 11 vets but remains privately owned and run. We see cats, dogs, rabbits, reptiles and other small animals only, providing a high level of service and diagnostics at reasonable cost, with staff all committed to excellent pet care and customer service.
 
 
Not all Veterinary practices are Veterinary Hospitals. Our Veterinary Hospital is accredited by the Royal College of Veterinary Surgeons (RCVS) – and is the only one in this South Lincolnshire area. This means our staff, buildings, equipment, service and hygiene are of the highest standard. The hospital is staffed 24 hours a day, 7 days a week for emergency cases and in-patient care. To find out more about the benefits to our clients of the RCVS accreditation scheme you can view their video by clicking here.

Pre-Operative Advice for your pets Operation

Please bring your pet in to us between 9 and 10am on the morning of the procedure, unless the vet/nurse has arranged a specific appointment for you. This allows us to give your pet a pre-operative check & pre-med, this period also giving your pet time to calm down in the new environment.
 
 
Feeding
 
You can feed your pet their normal supper the night before the procedure, just take away all access to food after 10pm. You can leave enough water down to get him/her through the night, just take it away first thing on the morning of the procedure. It is very important that if your pet manages to steal some food during the 'starved' period that you inform the vet or nurse when you bring your pet to the surgery. We may delay surgery until later in the day.
 
 
Bathing
 
Please ensure that your pet is reasonably clean when presented for a routine operation. Animals presented with dirty skin conditions may be sent home and owners asked to bath their pet. We don't need them spotless but excessively dirty doesn't help our practice cleanliness.
 
 
Pre-Operative Blood Sample
 
We would always advise that older pets have a pre-anaesthetic blood test as this may uncover previously undiagnosed problems. These may be serious or may at least require resolving before an anaesthetic is undertaken. We would generally advise these tests for cats over 12 years old and dogs over 10, but we can test any pet to be sure should you wish. The blood test is performed 'in house' so we can do this on the morning of the operation before we give any pre-meds. The charge for this test is £45 inc.vat. If you wish to have this test done, or have any questions, then please don't hesitate to speak to the vets/nurses, who will be more than happy to help you.
 
 
Post Op
 
We will ask you to phone us around 3-4pm most days to see how your pet is and to either arrange a post-op appointment with the vet to discuss the surgery or a time for you to collect your pet from a nurse. Don't be alarmed if when you phone we ask you to phone back a little later. Some pets take longer to 'come round' from the anaesthetic and in some cases a busy days schedule and emergencies may push the schedule back delaying surgery. Some pets will wake up early and if they are distressed we will endeavor to get these home earlier so please check your phone numbers are all correct on the day of the operation. In general however we would rather your pet recuperate fully from the procedure before we discharge them.
 
 
Estimates and Quotes
 
For neuterings and certain other fixed cost operations we can quote an all in fixed price which will not alter no matter what we encounter. Other operations are done on an estimated basis and by this we mean we will give you an estimate on our best guess if all goes to plan. However, every operation on every animal is different and thus this will change a little from case to case. If we discover something that we were not expecting before the operation that will increase the price over the quotation by more than 10% then we will always stop and ring you before we proceed further. For this and many other reasons please make sure your contact numbers are correct.
 
Post-Op Complications
 
In some rare cases where there are post-operation wound issues such as infection or swelling etc these are not covered by estimates or quotes. In these cases we will not charge any further fees for our time but please be aware that we do charge for out of hours call outs, any necessary medications or dressings involved in resolving the problems. 
 
You will be given a caresheet at discharge outlining what after-care is needed.
 
If you have any questions, please don't hesitate to ask us.
 
  • Our Fees

    Veterinary fees in this area of England have gone up considerably in the last decade and will no doubt continue to go up in line with the additional expectations that are placed on a modern small animal practice. Advances in
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  • Registering

    All clients require to be registered at the Sutterton Veterinary Hospital before they can be seen. This takes a few minutes of your time but once we have your details on file there should never be a need to give
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  • Opening Hours

    The surgery will open every weekdays Monday to Friday 8.30am to 7.00pm, Saturdays from 8.30am to 5.00pm and Sunday 9am - 3pm. We are closed only on Easter Sunday, Christmas day, Boxing day and New years day. Our 'normal' Sunday hours
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  • Out of Hours

    Not all Veterinary practices are Veterinary Hospitals. Our Veterinary Hospital is accredited by the Royal College of Veterinary Surgeons (RCVS) – and is the only one in this South Lincolnshire area. This means our staff, buildings, equipment, service and hygiene are
    Read More
  • Pet Insurance

    As you will probably have noticed there are now many adverts for a huge diversity of different companies and level of veterinary cover. This emergency cover is aimed at un-expected bills and will not cover you for routine operations such
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  • Terms

    Terms of Business Thank you for entrusting the care and attention of your pet to the Sutterton Veterinary Hospital and its staff.This letter details our Practice Terms and Conditions. Some aspects of the Terms may not be relevant to you
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Telephone

01205 345 345

Your call may be recorded for monitoring and training purposes

Address

Sutterton Veterinary Hospital
Station Road
Sutterton
Boston
Lincolnshire
PE20 2LF

Opening Times

Monday - Friday 8.30am - 7pm
Saturdays 8.30am - 5pm
Sundays 9am - 3pm

Closed only on Easter Sunday, Christmas day, Boxing day and New Years day.
Our 'normal' Sunday hours apply on all other bank holiday days and Christmas Eve / New Years Eve. Fees are the same at the weekends as midweek so this is a genuine 7 day service.
You will not get any additional charges for it being a weekend.

 

Access Friendly

Sutterton Veterinary Hospital is Disabled Access Friendly
  • Disabled Parking
  • Disabled Ramp from Carpark
  • Disabled Toilets
  • Access to the surgery is all on one level for easy wheelchair access